Your AI assistant on WhatsApp, Instagram & Facebook
Chatbots that provide 24/7 support, hand off to humans when needed, guide sales and connect with your systems. All from a single platform.
Choose the plan that fits your business
All plans include WhatsApp, Instagram and Facebook with the Chatwoot platform
PULSE
Automated support + human handoff
A bot to handle 24/7 support and resolve inquiries instantly, with escalation to an advisor when needed.
Includes:
Extra users: USD 20/mo per user
If token limit is exceeded: extra charges apply
Delivery time: ~20 days
ROCKET
Guided sales
The bot guides the customer to complete a purchase or decision: selects products based on use, budget and preferences.
Includes:
Extra users: USD 20/mo per user
If token limit is exceeded: extra charges apply
Delivery time: ~1 month
ORBIT
Operations + integrations (APIs)
We connect the bot with APIs so it responds with real, up-to-date information in real time. Shipping status, orders, real stock and more.
Includes:
Extra users: USD 20/mo per user
If token limit is exceeded: extra charges apply
Delivery time: ~2 months
How does it work?
One platform where bots and human advisors coexist
The customer writes
Your customer sends a message via WhatsApp, Instagram or Facebook. The bot receives it instantly.
The bot responds with AI
Using the information you uploaded, the bot responds precisely and conversationally. It can guide sales, answer FAQs or query APIs.
Hands off if needed
If the bot doesn't have a confident answer or detects that a person should intervene, it hands off to the human advisor without losing context.
All plans include
WhatsApp, Instagram & Facebook
Channels integrated in a single platform
Chatwoot Platform
Bot and human advisors in the same place
Smart handoff
The bot knows when to pass the conversation to a human
No context lost
The advisor sees the full previous conversation with the bot
Bug fixes
Maintenance included in the monthly plan
Continuous improvements
Tone, accuracy and bot content improvements
Frequently asked questions
What channels does the chatbot work on?
All three plans work on WhatsApp, Instagram and Facebook. The bot operates within Chatwoot, a platform where bots and human advisors coexist.
Who uploads the initial information?
The initial information upload (FAQs, products, prices, etc.) is done by the client in a simple format like Google Sheets or Excel. We configure the bot to use that information.
What happens if the 3,000,000 monthly tokens are exceeded?
If the monthly token limit is exceeded, a proportional extra charge applies to the additional consumption. We'll notify you before you reach the limit.
Can I add more users/agents?
Yes, each additional user costs USD 20/month. Each user can have differentiated roles and permissions within Chatwoot.
How does the human handoff work?
If the bot doesn't find a confident answer or detects that a person should intervene, it hands the chat to the advisor immediately, without losing the conversation context.
Can I switch plans later?
Yes, you can scale up your plan at any time. The migration is simple because all plans use the same platform (Chatwoot).
Ready to automate your customer service?
Contact us and we'll help you choose the ideal plan for your business